Table 4 Practice managers' views of how others regard the appointment system
Practice managers' view of how others regard their current system of appointment provision | Very good (%) | Good (%) | Satisfactory (%) | Poor (%) | Very poor (%) |
|---|---|---|---|---|---|
GP perspective | 136 (34) | 164 (41) | 80 (20) | 16 (4) | 0 (0) |
Receptionist perspective | 125 (31) | 140 (35) | 92 (23) | 37 (9) | 2 (1) |
Patient perspective | 82 (21) | 164 (41) | 121 (31) | 27 (7) | 2 (1) |