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Table 1 Socio-demographic characteristics of the study participant at Yekatit 12 Hospital Medical College, Addis Ababa June 2016

From: Assessment of clients satisfaction with outpatient services at Yekatit 12 Hospital Medical College, Addis Ababa, Ethiopia

S/N

Socio-demographic variables

Frequency

Percent

1

Age

 

≤ 34

143

34

 

35–54

215

51.2

 

≥ 55

62

14.8

2

Sex

 

Male

145

34.5

 

Female

273

65.5

3

Marital status

 

Married

302

71.9

 

Single

81

19.3

 

Others (divorced, widowed and cohabited)

37

8.8

4

Ethnicity

 

Amhara

235

56

 

Oromo

83

19.7

 

Guragie

49

11.7

 

Tigray

23

5.5

 

Others (Wolita, Hadiya, kenbata, yem)

30

7.1

5

Religion

 

Orthodox

341

81.2

 

Muslim

44

10.5

 

Protestant

24

5.7

 

Catholic

14

3.3

4

Educational status

 

Illiterate

16

3.8

 

Read and write

17

4

 

Grade 1–6

92

21.9

 

Grade 7–12

151

36

 

Diploma and above

144

34.3

5

Occupation

 

House wife

161

38.3

 

Merchant

82

19.5

 

Government employee

58

13.8

 

No job

55

13.1

 

Student

33

7.9

 

Retire

20

4.8

 

Farmer

11

2.6

6

Income

 

< 1500

247

58.8

 

≥ 1500

173

41.2

7

Payment status (Did you pay money for the services?)

 

Paying

271

64.5

 

Free

124

29.5

 

Credit

25

6

8

Did you consider the outpatient visit is too expensive

 

Yes

164

55.4

 

No

132

44.6

9

Type of visit

 

Repeat

374

89

 

New

89

11