From: Rapid computation and visualization of data from Kano surveys in R
Functional | Dysfunctional | ||||
---|---|---|---|---|---|
 | 1. Like | 2. Must be | 3. Neutral | 4. Live with | 5. Dislike |
1. Like | Q | A | A | A | O |
2. Must be | R | I | I | I | M |
3. Neutral | R | I | I | I | M |
4. Live with | R | I | I | I | M |
5. Dislike | R | R | R | R | Q |