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Table 2 Consensus and hierarchical discrepancy of preventive interventions

From: Consensus on relevant psychosocial interventions applied in health institutions to prevent psychological violence at work: Delphi method

Code

Preventive intervention

Consensus

Discrepancy

Hierarchy

%a

Hierarchy

%

PI01

Through emotional support and solidarity by colleagues

50.5

  

PI02

Through support and solidarity by bosses or officials

38.1

  

PI11

Immediately solving interpersonal conflicts by bosses or supervisors

36.3

  

PI13

Encouraging the fearless reporting of psychological violence

32.2

  

PI16

Through training on assertive and empathetic communication skills

30.4

  

PI14

Through awareness raising to report psychological violence

30.1

  

PI10

Through immediate actions for the prevention and punishment of psychological violence

29.0

  

PI17

Through social activities to improve interpersonal relationships between workers and bosses or supervisors

27.3

  

PI05

Through preventive awareness programs

25.1

  

PI03

With greater presence of security personnel

10°

24.8

  

PI20

Through staff meetings to prevent harassment and intimidation at work

  

80.8

PI06

Through training for officials and workers on the prevention of violence at work

  

79.4

PI15

Developing follow-up to staff with bullying behaviours

  

79.0

PI08

Through legal support for complaints to the authorities

  

78.7

PI19

By promoting preventive institutional policies

  

78.5

PI04

With the support of the workers' unions

  

78.5

PI21

With institutional support in guidance and specialized counselling

  

78.3

PI12

With assessment of the risk of psychological violence at work

  

77.6

PI07

With timely institutional support during incidents

  

77.3

PI09

With psychological accompaniment to victims of psychological violence

  

10°

76.6

PI18

By promoting procedures for the prevention and recovery of psychological violence

  

11°

76.4

  1. aMinimum 25% (25 Delphi analysis groups: n = 6–37 participants)